Questions, answered

VPS and RDP plans are fully automated: your credentials arrive by email within 5 minutes of payment confirmation. GPU instances take about 15 minutes because we run a hardware check before handing over the card. Dual-GPU configs can take up to 24 hours.

Not for RDP: it is a normal Windows desktop you connect to from any device. For Linux VPS, basic terminal comfort helps, and our AI-ready templates come with Docker, CUDA and common tools preinstalled. Our blog guides are written for first-timers.

Ubuntu, Debian, Rocky, AlmaLinux, Fedora and Windows Server 2022 (Windows 11 on RDP plans). You can also mount your own ISO from the panel on VPS and GPU plans.

Yes. Open a ticket and we migrate your server from a snapshot, usually within a few hours. The IP address changes; disk contents do not.

Rough guide: VPS Dev/Pro handle quantized 7B-13B models on CPU for background tasks. GPU 3060 runs 7B-13B at chat speed plus Stable Diffusion. GPU 4090 handles up to 70B quantized and SDXL comfortably. Dual 4090 serves multiple models at once or fine-tunes with LoRA/QLoRA.

No. Every GPU plan uses full PCIe passthrough: the physical card is attached to your VM alone. You see it in nvidia-smi exactly as if it were in your own tower, with all VRAM available to you.

No. We do not inspect workloads, read disks or log traffic content. We monitor hypervisor-level health only (power, network volume, hardware errors). Your prompts, models and data stay yours, as covered in our Privacy Policy. The only limits are the ones in the Acceptable Use Policy.

Yes. Sizing advice is free: tell us the model or the task and we will recommend a plan honestly, including telling you when a cheaper plan is enough. Hands-on setup of Ollama or ComfyUI is available as a one-time service on request.

Visa and Mastercard for card payments. BTC, ETH and USDT for crypto, activated automatically after 1 network confirmation. All prices are in USD.

Yes: a 3-day money-back guarantee on your first order of any plan, no questions asked. After that, billing is monthly and you can cancel anytime; your server stays online until the end of the paid period. Full details in the Terms of Service.

No setup fees, no bandwidth overage charges, no per-token anything. The price on the pricing page is the price on your invoice. Optional add-ons (extra IPs, additional storage) are listed with fixed prices before checkout.

Your server is suspended (powered off, data intact) for 7 days so you can renew. After 7 days without payment the instance and its data are permanently deleted. We send reminders at 3 days before, on the due date, and daily during suspension.

Yes. Every IP sits behind always-on edge mitigation that absorbs volumetric attacks automatically. There is nothing to enable and nothing extra to pay.

Two layers: on-demand snapshots you trigger from the panel before risky changes, and automatic weekly backups kept for 4 weeks on VPS Dev and above. Restores are one click and take minutes.

99.9% monthly, backed by SLA credits: if we miss it, you get service credit per the SLA section of our terms. Live and historical numbers are public on the status page.

Yes, up to 5 additional IPv4 addresses per server at a flat monthly rate each, subject to justification per regional registry rules. IPv6 is included free on every plan.